Klarna Smooth Payments

SLICE IT.

Slice up your payment over 6, 12 and 24 months

Instalment amounts explained at checkout

Flexibility to spread the cost

Credit decision made in real-time

Receive your goods before paying for them

Klarna will email payment instructions to you

Just select Slice It at the checkout

*Minimum spend £150.00 to qualify. Subject to financial circumstances, must be over 18.

AM I ELIGIBLE?

To use Slice it you must be at least 18

To use Slice it your order must be over £150.00

Whilst these options are widely promoted, they are subject to individual financial circumstances

WHO IS KLARNA?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment.

Klarna is the provider of Smoooth payments to more than 70,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

WHY USE KLARNA?

All of our products are eligible for purchase using Slice it with Klarna, ranging from luxurious Swiss Watches, Diamond Engagement Rings, Earrings, Pendants, Wedding & Eternity Bands in a wide range of sizes including popular carat sizes set in numerous material types. We also offer a Bespoke Jewellery service which is available for purchase using our Interest Free Finance.

All our products are crafted here in the UK and are UK hallmarked ensuring you received unparalleled quality fine jewellery.

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Question Who is Klarna?
AnswerKlarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 70,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.
Question How does Slice it work?
AnswerSpread the cost of your purchase into equal monthly payments with 0% – 9.9% interest. Slice it is a promotional plan on the Klarna Account.
Question How do I use Slice it?
AnswerWhen you shop online, Klarna’s system reviews each order to determine which payments options are available to you. If Slice it is offered, simply select this option. The first time you shop with Slice it you will be asked in to apply for a Klarna Account. If you’re approved Klarna will create an account for you and your order will be placed. Every time you shop with Slice it after that, you only need to agree to the purchase and won’t need to sign up again. The order amount will be added to your Klarna Account as additional promotional plans.
Question I have been asked to go to Klarna's site. Is this correct?
AnswerIf you have chosen to pay with Slice it by Klarna, Klarna will send you an email with further details on how to pay.
Question Can I pay less than the amount owed each month?
AnswerYou can at any time chose to pay your minimum payment instead of your interest-saver payment. Your monthly minimum payment is the amount to be paid to avoid incurring late fees on your Klarna Account. Should you chose to pay your minimum payment instead of your interest-saver payment this will mean you will lose your promotional plan offer and the remaining balance will start to incur interest at 18.9% APR (variable). It’s up to you.
Question Do I need to be 18?
AnswerSlice it is only available to people aged 18 or over and is an online exclusive payment method.
Question How do I manage my Klarna Account?
AnswerLog in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement. If you need further assistance, you can contact Klarna’s Customer Service team.
Question How can I increase my chances of being accepted for Slice it?
AnswerKlarna is unique and offers Pay later based on a number of factors such as the order value, previous order history and item availability.

If you are 18 or over, you can improve your chances of being offered Pay later by ensuring you provide your full name and accurate address details and shipping to your registered billing address.

All orders are assessed individually. Just because you have had Pay later before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

Question How is my statement sent?
AnswerIf you chose to use Slice it, we will send your monthly statement notification via email with instructions on how to make a payment and an overview of your Klarna Account. Once you have been landed on your Klarna Account overview page, simply select ‘Make a payment’ and enter the amount you wish to pay towards your balance.
Question What do I need to provide when I make a purchase?
AnswerIf you want to make a purchase with a Klarna Account you need to provide your mobile phone number and your email address as well as name, billing address and your date of birth. Your mobile number is required in case we need to reach you. All statements will be sent to your email address. It’s very important, that you give us the correct details, as otherwise you will not receive monthly statements and so be liable for late payment fees.
Question I've received my monthly statement and a payment is due, but I've not yet received my goods.
AnswerYou should of course not pay your statement until you’ve received your goods. In this case, we would ask that you contact the store and get an update on your order. You should also contact our Customer Service so that we can postpone the due date on your payment.
Question I still have questions regarding payment.
AnswerVisit Klarna’s Customer Service for a full list of FAQ’s, live chat and telephone options.